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Terms & Conditions – Fiora Glanz

Welcome to Fiora Glanz. By accessing our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

  • These Terms & Conditions govern your use of [www.fioraglanz.com] and any purchases made.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Payments

  • All orders are final and non-refundable. We do not accept cancellations, returns, or exchanges.
  • Payments must be completed at checkout.
  • Prices are subject to change without notice.

3. Shipping & Delivery

  • Orders are processed within 15 business days and shipped to your location
  • We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
  • Lost or stolen packages after delivery are not our responsibility.

4. Damaged or Defective Items

  • If your order arrives damaged, contact us within a day at fioraglanz@gmail.com with photos and unboxing video for review.
  • We may offer a replacement or store credit at our discretion.

5. Intellectual Property

  • All content, images, and product designs on our website belong to Fiora Glanz and may not be copied or used without permission.

6. Limitation of Liability

  • We are not responsible for any allergic reactions, burns, or damages resulting from improper candle use. Please follow all safety guidelines.

7. Privacy Policy

  • Your personal information is protected and used only for order processing and communication. See our Privacy Policy for details.

8. Contact Information

For any inquiries, please contact us at fioraglanz@gmail.com

By purchasing from Fiora Glanz, you acknowledge and agree to these terms.